Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for Zmanda Support using the options provided.
Issue
Required fields are marked with an asterisk*
{"xsrfToken":"65a15cf8d5a1c0ff7d9b3b1138b48bfb32e7b967_lout","branding":{"id":"2","key":"zs","name":"Zmanda Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Zmanda Support Center","sharedPortalName":"Zmanda Support Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Zmanda Support Center","sharedPortalName":"Zmanda Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NzM4NWRmMS1lMmU1LTRlZjMtODg3My05NzFjYzA0ODcyY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODE2MzczMDAsIm5iZiI6MTc4MTYzNjcwMH0.e3pGv69OXeGvWtNaGH0GHqKBbKzySygg4nTvExE13lQ&client=87385df1-e2e5-4ef3-8873-971cc04872ce&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"zs","projectId":10036,"serviceDeskId":2,"name":"Zmanda Support","description":"<p>Welcome! You can raise a request for Zmanda Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"12","name":"Issue","descriptionHtml":"","callToAction":"Issue","introHtml":"","icon":10511,"iconUrl":"https://zmanda.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ZS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NzM4NWRmMS1lMmU1LTRlZjMtODg3My05NzFjYzA0ODcyY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE3MTk2NDA1ODMiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MTYzNzkwMCwibmJmIjoxNzgxNjM2NzAwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.MksUKuePl8KYqxVFsxR6GuXkvh0JYO_tHR8BLmLt1qk","targetCollection":"upload-user-collection--1719640583","endpointUrl":"https://api.media.atlassian.com","clientId":"87385df1-e2e5-4ef3-8873-971cc04872ce","tokenDurationInMins":20}},"reqCreate":{"id":12,"projectId":10036,"issueType":{"id":"10049","name":"Issue"},"form":{"name":"Issue","descriptionHtml":"","callToAction":"Issue","intro":"","instructions":"","icon":10511,"iconUrl":"https://zmanda.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/12","calendarParams":{"firstDay":0,"date":"2026-06-17T00:35:00+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NzM4NWRmMS1lMmU1LTRlZjMtODg3My05NzFjYzA0ODcyY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE3MTk2NDA1ODMiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MTYzNzkwMCwibmJmIjoxNzgxNjM2NzAwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.MksUKuePl8KYqxVFsxR6GuXkvh0JYO_tHR8BLmLt1qk","targetCollection":"upload-user-collection--1719640583","endpointUrl":"https://api.media.atlassian.com","clientId":"87385df1-e2e5-4ef3-8873-971cc04872ce","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}